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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Provide excellent customer service via phone, email, or chat communication.
- Assist customers with inquiries, complaints, and product-related questions.
- Document all interactions in the customer relationship management (CRM) system.
- Maintain knowledge of company products and services to effectively assist customers.
- Achieve personal and team performance targets.
Requirements
- Educational Qualifications: At least HS Grad (Old Curriculum)
- Experience Level: Open for newbies
- Skills and Competencies: Proficiency in English language, strong customer service skills
- Qualities and Traits: Effective communication skills, patience, and problem-solving abilities
- Responsibilities and Duties: Ability to multitask and handle different types of inquiries
- Working Conditions: Ability to work in a fast-paced environ...