Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We’re looking for a motivated **Fraud Call Center Supervisor** to lead a team delivering high-quality support in a fast-paced, service-driven environment.
In this role, you’ll guide daily operations, coach team members, and use data insights to drive performance, improve customer experience, and ensure compliance with program standards.
**Responsibilities**
+ Direct responsibility for hiring and termination decisions.
+ Real‑time performance management — oversee attendance, provide coaching, and ensure agents meet all KPIs and compliance standards.
+ Deliver con...
We’re looking for a motivated **Fraud Call Center Supervisor** to lead a team delivering high-quality support in a fast-paced, service-driven environment.
In this role, you’ll guide daily operations, coach team members, and use data insights to drive performance, improve customer experience, and ensure compliance with program standards.
**Responsibilities**
+ Direct responsibility for hiring and termination decisions.
+ Real‑time performance management — oversee attendance, provide coaching, and ensure agents meet all KPIs and compliance standards.
+ Deliver con...