💼 Full-Time Position

Call Center Team Leader

🏢
Confidential
📍 Θεσσαλονίκη, Θεσσαλονίκη, Greece
📍
Location
Θεσσαλονίκη, Greece
📅
Posted
June 08, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Randstad is looking for a Call Center Team Leader on behalf of ZeniΘ, the 1st provider of integrated energy in Greece, with natural gas and electricity!

If you:

✓ Have expertise in telephone sales

✓ Have managed a team in the past

✓ Have the ability to work in a fast-paced environment

✓ Want to develop your career by joining a leading company like ZeniΘ

then this role as a Call Center Team Leader is what you are looking for!

As a Call Center Team Leader your duties will be the following:

  • Keep the team on track to meet daily and monthly performance goals.
  • Support call center agents in troubleshooting and out-of-schedule issues, while mediating between segments to solve problems efficiently.
  • Identify who needs training, give helpful feedback, and keep the team motivated.
  • Take the lead on customer problems and make sure they get resolved quickly and professionally.
  • Keep a close eye on retail...