Job Description
## CALL CENTRE AGENTApplylocations: ENNISKILLENtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R Job Title Call Centre Agent/Broker Agent Division Operations Reports to Assistant Manager Location Enniskillen – Hybrid Working Model Job mission To provide a high quality of service to both new and existing clients in Private Motor, Household, and Commercial Vehicle insurance products. This can be to either direct customers or Brokers. Key Tasks & Responsibilities As the first point of contact for the company, build a rapport with the customer / Broker to create a lasting impression whilst considering their needs. Ensure they are fully informed on all policy benefits and proactively take steps to ensure we retain their business and to secure new business. Support Brokers by responding efficiently and professionally to email or webchat queries. Adhere...