Job Description
Minimum Requirements Minimum 10 years' experience within a banking, legal recoveries or financial services collections environment. Minimum 5 years' experience in a supervisory or management role within collections, legal recoveries or secured asset enforcement. Extensive experience managing Home Loan and/or Vehicle & Asset Finance (VAF) legal collections portfolios. Strong understanding of foreclosure, secured asset recovery and legal collections processes. Experience dealing with banking clients and legal recoveries reporting requirements. Proven track record of managing collections teams in a performance-driven environment. Expert-level proficiency in Excalibur. Strong understanding of collections compliance and regulatory requirements. Key Responsibilities Manage and lead inbound and outbound legal recoveries operations. Drive collections performance against recovery targets, service level agreements (SLAs) and operational objectives. Oversee Home Loan foreclosure and VAF enforceme...