Job Description
Company Overview
Raiden Global is a leading global provider of innovative solutions in the field of technology and communications.
Job Summary
As a Call Centre Operator, you will be responsible for handling incoming and outgoing calls from customers and providing them with efficient and effective solutions.
You will also be responsible for maintaining customer satisfaction and building strong relationships with our clients.
Key Responsibilities
- Answering incoming calls from customers and addressing their inquiries or concerns in a professional and timely manner
- Making outbound calls to follow up on customer inquiries or to provide updates on their requests
- Providing accurate information to customers and ensuring that their needs are met
- Maintaining a high level of customer satisfaction by actively listening to their feedback and resolving any issues that may arise
- Building and main...