💼 Full-Time Position

Call Handler

🏢
First Recruitment Services
📍 Crawley, West Sussex, United Kingdom
📍
Location
Crawley, United Kingdom
📅
Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are seeking two proactive, adaptable, and professional Patient Coordinators to join a dynamic and hardworking team within the medical industry. The team has recently undergone significant changes and is looking for dedicated individuals who can bring structure, reliability, and energy to a busy environment serving private patients.

This is a high-impact, fast-paced role requiring strong communication skills, patience, and a passion for improving the patient journey. The successful candidates will support day-to-day coordination, cancellations, and clinic scheduling, helping people access essential healthcare services without unnecessary delays.

Patient Coordinator responsibilities:

* Manage daily clinic worklists and cancellations using Systema Live software.

* Be the first person patients speak to by phone, email, or in person.

* Handle new patient referrals by following set procedures.

* Book appointments based on medical urgency a...