Job Description
Job Title: Call Handler
Location: Crawley
Job Type: Full-Time / Temp
Salary: Competitive, depending on experience
Key Responsibilities
- Answer incoming calls promptly and professionally
- Handle customer enquiries, complaints, and requests efficiently
- Accurately log call details and update internal systems
- Escalate issues to the appropriate departments when necessary
- Maintain confidentiality and comply with company procedures
- Provide customers with accurate information and support
- Follow up on outstanding queries where required
- Work collaboratively with colleagues to meet service targets
Skills and Experience Required
- ...