Job Description
Can start ASAP CSR Voice International healthcare Account
Sagility Philippines B.V. Branch Office
On-site - Quezon City Fresh Graduate/Student Bachelor Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus
Responsibilities
- Handle inbound/outbound customer calls for voice support
- Investigate and conduct root cause analysis for inquiries received from patients and patient representatives
- Responsible for accurately documenting steps taken and next steps needed to provide resolution.
Qualifications
- College graduate with/without work experience.
- At least 2 years in college (72 units) with 6 months BPO or customer service related experience.
- Amenable to work onsite.
Skills & Attributes:
- Customer Service
- English Language
- Team Player
- Strong Work Ethic
- Accou...