Job Description
My client is a global AI compute platform delivering cost-effective, high-quality AI compute solutions through customized compute and platform services.
Location: Singapore / US
Purpose of the Role:
To serve as a critical technical for the support Business Development and Enterprise Sales teams in the APAC. You will provide pre-sales technical support, post-sales enablement, and rapid-response troubleshooting to ensure the success of strategic prospects and customers. Your role is to accelerate the sales cycle, enhance customer confidence, and ensure technical issues are resolved before they become business blockers.
Responsibilities
- Pre-Sales Technical Support:Create and maintain a library of technical FAQs, troubleshooting guides, and quick-start documentation for common BD use cases;Conduct initial technical qualification calls to understand prospect requirements and map...