Job Description
SWOT Hospitality is seeking an experienced
Captain
for the renowned Porto Carras resort. The Captain will play a crucial role in ensuring exceptional service delivery in a luxury dining environment, overseeing the dining team and ensuring our guests receive a memorable experience.
Responsibilities
- Supervise and manage the dining service team, ensuring high standards of guest service and hospitality are maintained
- Train, mentor, and motivate staff to ensure optimal performance and adherence to company standards
- Coordinate the set-up and service for all dining events, including weddings, banquets, and private functions
- Maintain an organized environment, overseeing table settings, service timing, and attention to guests' needs
- Address guest inquiries, concerns, and feedback professionally to enhance overall guest satisfaction
- Ensure compliance with health, safet...