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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Objectives – Warranty Processor
- Administer all agreed warranty claims, ensuring that all necessary documentation and parts for return are processed in line with vehicle warranty procedures while maintaining customer satisfaction at all times.
- Establish and employ standard operating procedures for preparing, keeping records, and submitting warranty claims to Nissan Philippines Inc. and/or authorized suppliers, and reconcile them accordingly.
- Sustain a 100 percent approval rate achievement and credited payment settlement by Nissan Philippines Inc.
Administrative and System
- Act as the primary liaison between Nissan Philippines Inc. and Nissan Commonwealth, Inc. regarding customer warranty claims.
- Maintain knowledge of various warranty programs such as recalls, repairs, safety notices, and technical bulletins.
- Prepare and maintain all warranty documents according to distributor and manufacturer requirem...