Job Description
Position Overview
The Care Coordinator Team Lead is responsible for supporting the daily operations of the Care Coordination department by assisting with scheduling oversight, caregiver support, client coordination, and team supervision. This role acts as a secondary lead within the department and works closely with upper management to help ensure operational efficiency, proper staffing coverage, and high-quality service delivery.
The ideal candidate is organized, proactive, detail-oriented, and experienced in home care coordination and scheduling operations. Experience with HHA Exchange, AxisCare, and advanced Excel functions is highly preferred.
This position directly reports to the COO and collaborates closely with department leadership and operations management.