Job Description
Join to apply for the Career Returner, Claims Operations role at Convex Insurance
Application Deadline: 31 October 2025
Overview
The Claims Operations team at Convex oversees and manages operations and Management Insight (MI) for the Claims function, working closely with the Head of Claims Delegated Authority, Head of Claims Operations and Head of Claims Oversight. Your role in Claims Operations includes operations and performance analysis across the Firm (the in-house Claims resource) and Factory (the outsourced resource) and driving insight for the Claims function and the wider business. You will report to the Head of Claims Operations and interact closely on a day‑to‑day basis with the Claims Leadership team, the Claims team, outsourced providers and other functions across Convex as required.
Key Responsibilities
- Be an advocate for client service as a brand differentiator and demonstrate behaviour that aligns to the C...