Job Description
Summary
The Cargo Agent is responsible for timely processing and screening of import and export documentation. He/she is also responsible for accurate entries of records into Cargo Management System (CMS).
Duties and Responsibilities
- Handle customers’/ airline/ agents’ enquiries in a polite and efficient manner
- Attend to customers in collecting/ delivering of cargo including receiving of payments
- Liaise with warehouse operations team as appropriate
- Screens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipments
- Update consignments records in Cargo Management System (CMS) and airline systems and maintain computer database
- Sorting and dispatching of cargo documents in accordance to airline requirements
- Coordinate with carriers/ Ground Handling Agents and arrange transfer of all transhipment traffic
- Conduct tracing activity and any...