Job Description
Position: Carrier Operations Coordinator - Pickup and Delivery
Pay Rate: Starting at $21 per hour
Schedule: Mon - Fri 9am - 6pm for training, after that could be 11am - 8pm
The Carrier Operations Coordinator - Pickup and Delivery supports day-to-day transportation services within a network of third-party carriers and terminal partners. They help ensure shipments are picked up and delivered on time while maintaining accurate and timely system updates. They monitor carrier performance, document service activity, and escalate issues as needed to maintain a high level of service. Working closely with internal teams and external partners, they are central to delivering a smooth and reliable customer experience.
Responsibilities
+ Enter and maintain accurate shipment data, including proof-of-service and delivery documentation.
+ Monitor carrier performance against key expectations and metrics, including ti...
Pay Rate: Starting at $21 per hour
Schedule: Mon - Fri 9am - 6pm for training, after that could be 11am - 8pm
The Carrier Operations Coordinator - Pickup and Delivery supports day-to-day transportation services within a network of third-party carriers and terminal partners. They help ensure shipments are picked up and delivered on time while maintaining accurate and timely system updates. They monitor carrier performance, document service activity, and escalate issues as needed to maintain a high level of service. Working closely with internal teams and external partners, they are central to delivering a smooth and reliable customer experience.
Responsibilities
+ Enter and maintain accurate shipment data, including proof-of-service and delivery documentation.
+ Monitor carrier performance against key expectations and metrics, including ti...