💼 Full-Time Position

Case Management & SLA Coordinator - Banking

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Mashreq Bank Pakistan Limited
📍 abu dhabi, abu dhabi, United-Arab-Emirates
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Location
abu dhabi, United-Arab-Emirates
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Posted
June 12, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Mashreq Bank Pakistan Limited is seeking a dedicated customer support representative in the United Arab Emirates. This role focuses on delivering timely and compliant customer support, managing various workflows while maintaining high service excellence standards. The successful candidate will effectively handle customer interactions, meet service-level agreements (SLAs), and continuously improve customer satisfaction. Strong communication skills and adherence to bank policies are essential for success in this position.
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