💼 Full-Time Position

Casual Guest Service Agents & Night Guest Service Agents

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Oaks Hotels
📍 North Ryde, New South Wales, Australia
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Location
North Ryde, Australia
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Posted
June 26, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Oaks Sydney North Ryde Suites are looking for Casual Guest Service Agents and Casual Night Guest Service Agents who are passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on local attractions and eateries, and you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email
  • Oversee the accurate processing o...