Job Description
Axiom Technologies is a Global IT Services partner supporting medium to large‑scale enterprises. Please visit our website at for more information.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on‑call assistance to end‑users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
- Provide first‑ and second‑level support for desktops, laptops, printers, and mobile devices.
- Respond to service requests and incidents via ticketing system, phone, or in‑person.
- Install, upgrade, and maintain operating systems (Windows, macOS, Linux) and software applications.
- Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
- Set up and configure new employee workstations, including user accounts and per...