Job Description
Role
Retail Consultant at Early Settler
Responsibilities
- Ascertain customer's needs and recommend items that match.
- Keep up to date with product knowledge to accurately describe product features and benefits.
- Upsell and cross‑sell where appropriate – inform customers about sales and promotions.
- Consistently provide exceptional customer service.
- Demonstrate our values in action during every customer interaction.
- Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines.
- Assist, resolve or Escalate all customer concerns in an appropriate and timely manner.
Qualifications
- At least 2 years retail experience in home/lifestyle products preferred.
- The ability to engage with our customers to bring their vision for their home to life.
- An I've got this attitude for selling and exceeding sales targets.
- Excep...