Job Description
Job Summary
The Catering Operations Manager Supervisor oversees daily catering services, ensuring efficient delivery, food quality, hygiene, staff performance, and client satisfaction. The role coordinates with clients, kitchen teams, suppliers, and support departments to execute catering projects, events, and long-term contracts.
Responsibilities
- Operations Management
- Oversee daily catering operations across all sites and events.
- Ensure timely preparation, delivery, and setup as per client requirements.
- Monitor food quality, presentation, and service standards.
- Implement and maintain SOPs for all catering activities.
- Handle operational issues and resolve complaints promptly and professionally.
- Conduct regular site inspections for operational efficiency and compliance.
- Client Relationship Management
- Build and maintain strong client and stakeholder relation...