Job Description
What the role is
You will be interning with the Communications & Customer Engagement (CCE) Department.
- Collaborate with TL and CX team to scope out dashboard requirements and identify key performance metrics that drive coaching decisions.
- Study data schemas across diverse data sources to develop core datasets that power the performance dashboard.
- Process and transform data from multiple sources using Extract, Transform, Load (ETL) concepts to ensure data quality and consistency, integrating data from different sources.
- Establish database structures to store historical data and support trend analysis over time.
- Build dashboard using Tableau with CSV upload function to develop and automate trend analysis and visualisations to enable internal key stakeholders to self-service and track performance metrics.
- Participate in user acceptance testing and conduct briefings/training sessions for TL and CX team on dashboard ...