Job Description
About Allica Bank
Allica is the UK’s fastest growing company – a leading fintech firm dedicated to helping established SMEs, one of the largely underserved opportunities in fintech.
Department Description
Operations in banking are focused on day‑to‑day transactions across all product lines – Commercial Mortgages, Asset Finance, Deposits and Payment Accounts with aligned card activity – and serve both customers and internal stakeholders. This role focuses on customers in fiduciary sectors, primarily trusts and complex ownership structures.
- Slick digital account opening and in‑life servicing
- Customer contact via telephony, email and in‑app communications
- Payment and reconciliation activity
- Treasury operations
- Customer due diligence through Know Your Customer / Know Your Business, focusing on trusts and fiduciary structures
- Lending pipeline management
- Quality assurance and control <...