Job Description
CEBU IT PARK ARP TALKPUSH 2026 page is loaded## CEBU IT PARK ARP TALKPUSH 2026locations: PHL Cebutime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: R Job Title:CEBU IT PARK ARP TALKPUSH 2026Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.## Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport...