Job Description
Description
:
Center Operations Supervisors (COSs) are an important part of the Oak Street Health center leadership team. COSs direct the daily activities of staff, and assist the Practice Manager in managing operational initiatives to ensure the clinic achieves its performance objectives and delivers safe, high-quality patient care.
Core Responsibilities:
Support front desk coverage and contribute to service teamworkMonitor staff's attendance and absences and identify coverage plans for expected and unexpected absencesMonitor provider schedules daily to ensure smooth flow of patient visitsManage the transportation schedule to maximize company resources and delivery on a positive patient experienceComplete daily operational rounds to confirm foundational activities have been completedMonitor outstanding work queues, checklists and other performance indicatorsMonitor front desk activit...