Job Description
Job Title: Centre Manager Mobile Service Centre
Location: Sivananthapuram, Coimbatore, Tamil Nadu, Hyderbad and Bangalore
Budget CTC: 5.5 6 LPA
Job Summary:
Responsible for overseeing daily operations, staff management, customer service, and technical performance of the mobile phone service centre. Ensures high service quality, efficiency, customer satisfaction, and profitability.
Key Responsibilities:
- Operations Management: Ensure smooth day-to-day functioning and efficient repair workflows.
- Customer Service: Resolve issues promptly, improve satisfaction, and manage feedback.
- Team Supervision: Hire, train, schedule, and evaluate technicians and service staff.
- Technical Oversight: Supervise hardware/software repairs and use of diagnostics tools. ...