Job Description
Job Title: Certified Claude Desktop Trainer – Commercial Banking Operations AI Transformation Experience: 2 Years Location: Gurgaon Job Description: VSS Group is looking for an experienced AI Trainer and Automation Enablement Specialist to train Operations Associates and Operational Leaders on leveraging Claude Desktop to drive operational efficiency, workflow automation, documentation intelligence, reporting optimization, and AI-assisted decision-making across Commercial Banking Operations. The goal of this initiative is to build an AI-first operational culture where all associates become proficient in using Claude Desktop to streamline daily operations, improve productivity, reduce manual effort, and identify automation opportunities across banking workflows. Key Objectives Train Operations Associates, Analysts, Team Leads, and Managers on effective usage of Claude Desktop Establish a structured “Claude Certified Operations Associate” program Enable teams to identify and automate rep...