Job Description
Job Summary: This role will focus around 80% on buildouts and 20% on business analyst responsibilities. Must be innovative, pivot quickly and problem solve. This is a collaborative team and tickets are not siloed.
Location: Canonsburg, PA or possibly could sit in Pittsburgh, PA
Hybrid Schedule: Monday and Friday are WFH, Tuesday-Thursday in the office.
Experience and Education:
- Seven years of professional level technical/industry experience- telecom industry
- Four years of experience with ServiceNow Service Management System
- Experience managing Business Rules, Client Scripts, UI scripts, Script Includes, Flows, and catalog items in the ServiceNow platform.
- HS Diploma or equivalent.
- CSA Certification desired.
Responsibilities:...