Job Description
Our client Miral Destinations is seeking an experienced seniorlevel Change and Communications Program Manager to lead and execute change management and communication strategies for the launch of the new Yas Island Mobile App CRM Transformation and Guest Experience Roadmap initiatives. The role will ensure a seamless transition for internal and external stakeholders focusing on user adoption engagement and business readiness while also embedding sustainable communication practices into businessasusual (BAU) operations.
2. Objectives- Lead and implement change management strategies for the Yas Island Mobile App launch.
- Oversee change and communication efforts for the CRM Transformation initiative.
- Develop and execute a Guest Experience Communication Strategy aligned with the overall roadmap.
- Ensure stakeholders are engaged and informed through structured change and communication planning.
- Establish a sustainable inte...