Job Description
Our client is looking for an experienced Charges Advisor
What we’re looking for:
-Experience of working in a financial, accounting, or income service
-Knowledge and experience of using and interpreting data and customer accounts to provide advice
-Knowledge of housing legislation or debt recovery
This is one of many roles we are recruiting for please visit our website colbernlimited co uk
A Charges Advisor to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders.
Responsibilities will include:
-Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales
-Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate
-With support and direction from Officers and Ma...