Job Description
Job Summary:
The Chat Sales Specialist is responsible for assisting customers through chat support while promoting products and services, addressing inquiries, and driving sales conversions. This role requires strong written communication skills, customer engagement abilities, and experience in chat-based customer support.
Qualifications:
College level
With at least 1 year of BPO Customer Service experience
With at least 6 months of chat support experience
Experience in sales and chat support is an advantage
Strong written English communication and typing skills
Sales-oriented with excellent customer handling abilities
Computer literate and able to multitask across multiple systems
Willing to work on shifting schedules, weekends, and holidays if needed
Key Responsibilities:
Handle customer inquiries and concerns via chat support
Promote products and services while identifying sale...
The Chat Sales Specialist is responsible for assisting customers through chat support while promoting products and services, addressing inquiries, and driving sales conversions. This role requires strong written communication skills, customer engagement abilities, and experience in chat-based customer support.
Qualifications:
College level
With at least 1 year of BPO Customer Service experience
With at least 6 months of chat support experience
Experience in sales and chat support is an advantage
Strong written English communication and typing skills
Sales-oriented with excellent customer handling abilities
Computer literate and able to multitask across multiple systems
Willing to work on shifting schedules, weekends, and holidays if needed
Key Responsibilities:
Handle customer inquiries and concerns via chat support
Promote products and services while identifying sale...