Job Description
Job Req Number:
Time Type: Full Time
Responsibilities
- Support day to day operations and fulfillments requirements within the stipulated time frame set with the clients with the Customer Service Assistants.
- Support ad-hoc request from customers and provide customer support when necessary.
- Ensure daily, monthly reports are updated and provided to the client on a timely basis.
- Ensure Exceptional Reports are updated.
- Collaborate with other departments to ensure smooth phasing in of client’s operations, delivery of consistent and quality services.
- Act as a conduit to customers and local operations team to ensure all requirements and data integrity are met.
- Additional functions mandated by Management.
- To assist direct superior with any special projects assigned and provide backup to other CS team when necessary.
- Making sure that workplace safety rules & DSV Policy are being...