Job Description
RESPONSIBILITIES
- Own end‑to‑end delivery for the OCD build and evolution scope
- Manage delivery planning, capacity, milestones, and dependencies
- Ensure commitments on timelines, quality, and delivery objectives are met
- Lead and manage offshore teams including backend developers and platform engineers
- Drive productivity, delivery discipline, and continuous improvement
- Ensure adherence to agreed development and delivery standards
- Act as the single point of contact for European IT and CRM stakeholders
- Facilitate regular progress reviews, reporting, and risk management
- Align delivery priorities with overall program and business objectives
- Coordinate with teams working on:
oSalesforce Marketing Cloud
oAdobe Campaign
oGoogle Cloud Platform (GCP)
- Manage inter‑team dependencies within the wider CRM ecosystem
- Ensure compliance with securit...