Job Description
To oversee and optimise day-to-day institutional operations, ensuring effective execution of strategy, operational efficiency, cross-departmental coordination and adherence to policies and procedures.
Key Responsibilities
- Translate strategic objectives into operational plans and execution frameworks.
- Oversee daily operations across academics support, admissions, marketing operations, HR, finance coordination, facilities, and IT.
- Ensure policies, SOPs, and procedures are implemented consistently across departments.
- Monitor operational performance through KPIs, dashboards, and reports.
- Drive process improvement, efficiency, and cost optimisation.
- Coordinate between departments to ensure collaboration and alignment.
- Support the CEO in risk management, compliance, and governance.
- Oversee operational readiness for events, audits, inspections, and regulatory reviews.
- Lead and mentor departmental h...