Job Description
ROLE : Children's Contact Centre Deputy Manager
Find out if this opportunity is a good fit by reading all of the information that follows below.
LOCATION : Coventry, CV4
RESPONSIBLE TO : Contact Centre Manager
Salary : £29,000 per year
Working hours : 39.5 hours per week
Working days : Tuesday-Saturday (including bank holidays)
This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.
Main Objectives:
The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements.
The Deputy Manager also plays a central role in rev...
Find out if this opportunity is a good fit by reading all of the information that follows below.
LOCATION : Coventry, CV4
RESPONSIBLE TO : Contact Centre Manager
Salary : £29,000 per year
Working hours : 39.5 hours per week
Working days : Tuesday-Saturday (including bank holidays)
This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.
Main Objectives:
The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements.
The Deputy Manager also plays a central role in rev...