Job Description
Responsibilities
- Serve as the linguistic Subject Matter Expert (SME) for Simplified Chinese.
- Review and interpret project guidelines and provide language-specific clarifications.
- Support training and onboarding of annotators.
- Conduct linguistic calibration sessions and office hours.
- Review challenging audio samples and edge cases.
- Resolve disputes related to transcription, speaker identification, and language interpretation.
- Validate localized trigger phrases and language-specific conventions.
- Review User Turn transcriptions for:
- transcription accuracy,
- filler word handling,
- truncated/unsure tags,
- intended vs unintended speech classification.
- Partner with QA and Delivery teams to resolve linguistic escalations.
- Create learning documents and language-specific best practices.
- Professional level Simplified Chinese pro...