Job Description
We are seeking a highly motivated and productivity-driven Claims Follow-Up Representative to join our team. This role focuses exclusively on managing and resolving out-of-network (OON) commercial insurance claims. You will be responsible for directly contacting insurance payers to investigate claim statuses, appeal denials, and optimize overall workflow efficiency. This position requires high-volume phone outreach and meticulous electronic documentation.
Key Responsibilities
- High-Volume Claim Management: Manage, review, and work a strict minimum of 75 commercial insurance claims per day.
- Direct Payer Contact: Conduct phone calls for every sin...