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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
KEY RESPONSIBILITIES
- Assess and validate dealer Warranty and Maintenance Plan, claims in line with brand standards.
- Ensure Dealer Network compliance with approved warranty policies, technical procedures, and labour time guidelines.
- Monitor and control claim / repair quality and cost through ongoing validation and system‑based corrections.
- Engage proactively with dealers to resolve warranty and Maintenance Plan matters efficiently.
- Provide clear guidance and coaching to improve dealer claim / repair quality accuracy and policy adherence.
- Support internal stakeholders through reporting, risk identification and audit activities
REQUIREMENTS
Minimum Qualifications:
- Motor Mechanic/Auto Electrician Trade Certificate
- Master / Diagnostic Technician qualification
- National Diploma or Degree in Mechanical, Electrical Engineering will be an advantage.
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