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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- To handle various channel on claims related enquiries, respond and resolve the request appropriately according to Company’s set standards and guidelines
- To act as the back-office support for Call Centre CSEs on all life claims related enquiries that requiring follow up with respective backroom teams or branches
- Prepare and draft simple reply letter
- Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights any potential concerns /risks and proactively shares best risk management practices steps to mitigate the risks.
Qualifications
- Tertiary education, preferably in Business Studies / Science / Mathematics / Computer Science Or AMII, AAII, FLMI or equivalent with minimum of 3 years relevant working experience
- Strong interpersonal skills, good public rela...