Job Description
This job is with Munich Re, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Location: Birkenhead Head Office
Division: Operations
Reporting to: Claims Team Leader
As a Claims Handler, you will play a key role within the Claims team, managing new and existing Structural Warranty claims within delegated authority. You will act as a trusted point of contact for policyholders, ensuring claims are handled fairly, efficiently and in line with FCA regulations, internal procedures and service standards.
This role offers the opportunity to manage your own caseload while collaborating closely with Claims Team Leaders, the Head of Claims and wider stakeholders to deliver positive and timely customer outcomes.
Your Job
- Manage a caseload of new and existing Structural Warrant...