💼 Full-Time Position

Claims Lead, Financial Lines and Cyber

🏢
Zurich Insurance Company
📍 Hong Kong, Hong Kong, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary


  • Responsible for the large and complex Financial Lines and Cyber claims portfolio

  • Deliver an effective, efficient customer centric claims service in a manner which supports the Purpose, Values and Strategy of Zurich

    • Job Accountabilities

  • Proactively and promptly handle Financial Lines and Cyber claims

  • Handle claims within the Zurich Multi-National program

  • Collaborate with external legal panel and supply partners

  • Collaborate with the Regional and Group Claims teams 

  • Monitor portfolio performance and ensure proper and timely reserving

  • Engage, build and manage internal and external stakeholder and broker relationships and organize regular meetings

  • Prepare management or broker reports, presentations and data analytics 

  • Follow customer specific claims handling protocol and/or customer proposition service charters to ensure that we understand &...