Job Description
Our client in the Insurance Industry is looking to hire a Claims Manager.
Duties and Responsibilities
- Provide exceptional customer service.
- Effective customer focus, service, and query resolution
- Monitor and manage the quality of the claims handled by conducting sample auditing on an ongoing basis.
- Claims cost & expense management.
- Review the service provided by different vendors and repairers in conjunction with agreed vendor contracts with specific regard to cost containment, quality of workmanship and service delivery.
- Recommend improvements to reduce average cost per claim in all Lines of Business.
- Effective control and monitoring of leakage across the claims value chain and report thereon.
- Effective quality control and audits on leakage
- Effective reporting and analysis
- Ensure all information and standards are adhered to with regards financial transactions
- Review all...