💼 Full-Time Position

Claims Officer

🏢
Vero Insurance
📍 Auckland, Auckland, New Zealand
📍
Location
Auckland, New Zealand
📅
Posted
April 05, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

What you’ll do:

  • Manage a portfolio of professional and financial risk claims from validation to finalisation in a timely and cost-efficient manner in accordance with the Service Standard requirements;

  • Determine appropriate policy coverage, including indemnity, legal liability and quantum issues;

  • Appoint, instruct and liaise with service providers including solicitors, brokers, investigators, loss adjusters etc;

  • Maintain realistic and adequate reserves/estimates on all claims to reflect ongoing claims cost and closely monitor significant estimate fluctuations.
  • What you’ll bring:

  • Experience managing a portfolio of long tail claims which may include casualty or professional indemnity or liability claims (highly regarded);

  • Insurance claims experience;

  • Strong analytical skills with the ability to assess information, identify key issues and determine practical solutions;

  • A ...