💼 Full-Time Position

Claims Officer (Commercial / Employees' Compensation)

🏢
Zurich Insurance Company
📍 Guangzhou, Guangdong, China
📍
Location
Guangzhou, China
📅
Posted
June 22, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary


  • Handle Employees’ Compensation (EC) claims with focus on liability, investigation and global settlement

  • Drive outcomes on liability, return to work and injury management

  • Provide quality and professional claims service to customers

  • Strong ability to understand barriers for return to work and strategies to deal with return-to-work issues
  • Job Accountabilities

  • Review, resolve and proactively finalize claims within authority limits ensuring settlement at an optimum level

  • Take proactive approach in monitoring employees’ compensation claims in order to minimize claims settlement

  • Handle EC litigated claims by taking responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service

  • Ensure claims procedures, documentation is adhered to the group claims management requirement and best practice

  • Buil...