Job Description
MVIA is seeking an experienced Claims Payment Team Leader to oversee the claims payments function and lead a team responsible for the accurate and timely settlement of claims.
This role is critical in ensuring payments are processed in line with policy terms, authority limits, and internal controls. The successful candidate will combine strong leadership, sound judgment, and attention to detail to maintain high standards of accuracy, compliance, and service delivery within a fast‑paced insurance environment.
Responsibilities
- Lead and supervise the Claims Payments team to ensure accurate and timely processing of claim payments
- Allocate daily workloads and monitor team performance and productivity
- Act as the escalation point for complex payment queries and discrepancies
- Assist with loading claims payments and oversee payment processing across the team
- Review and verify payments captured by agent...