💼 Full-Time Position

Claims Senior Associate

🏢
Manulife
📍 Quezon City, Philippines, Philippines
📍
Location
Quezon City, Philippines
📅
Posted
June 02, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

_We’re looking for a_ **_Claims Senior Associate_** _to join our Insurance Operations team at MBPS. In this role, you will have the opportunity to provide high-quality financial and administrative services to a select group of complex and challenging cases. By effectively managing these cases, you will play a vital role in ensuring our clients receive timely and accurate benefits, thus contributing directly to our mission of delivering exceptional service and support._

**Position Responsibilities:**

+ Conduct interviews with claimants to gather information on work ability, hobbies, functional level, and other income.
+ Communicate with stakeholders such as plan sponsors, doctors, and pharmacy providers as necessary.
+ Refer claims to a Permanent Specialist if concerns arise following the telephone interview.
+ Request and evaluate medical documentation from claimants' doctors to review updates on treatment and condition.
+ Prepare correspondence for cl...