Job Description
As the Customer Service Liaison Officer, you will manage pre-contract administration, coordinate client communications, and support a smooth sales and pre-construction process. You will act as a key client contact, working with internal teams to ensure all documentation, appointments, pricing, and presentations are completed accurately and on time. A key focus will be building strong client relationships, delivering clear communication, and confidently presenting contracts in person.
- Coordinate sales and pre-contract documentation
- Manage job file setup and workflow administration
- Maintain strong client communication throughout the pre-construction process
- Schedule and coordinate appointments and meetings
- Liaise with internal departments regarding plans, pricing, and project updates
- Deliver professional pre-contract presentations and contract support
- Complete post-meeting administration and follow-up tasks
- En...