Job Description
Overview of Role:
Ensure that our customers have a better day, every day by overseeing exception service delivery across the
region. Plan, manage and implement schedules to ensure deadlines are met and maintained.
Key Responsibilities & Tasks:
- Develop and sustain excellent customer and client relationships, by working in close partnership with them and their teams to ensure service delivery excellence at all times.
- Full responsibility for the delivery of daily and periodic cleaning.
- Proactively arrange and attend meetings when required with extended team and client to assist with identifying new business opportunities including the production of any additional quotable works.
- Gather, analyse and interpret external and internal data, put measures in to provide management with structured data for the purposes of monthly reporting.
-Ensure key performance indicators and serv...