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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Duties & Responsibilities
- Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met.
- Build and maintain strong client relationships through excellent service delivery.
- Manage cleaning materials and stock levels, ensuring timely replenishment.
- Using a labour management system (e.g.) PRP to plan and schedule labour to meet operational requirements.
- Address HR matters including discipline, grievances, and performance management.
- Conduct regular site inspections to ensure compliance with SLAs and quality standards.
- Support contract retention through consistent service and client satisfaction.
Skills and Competencies
- Strong knowledge of cleaning processes and hygiene standards
- Ability to interpret SLAs and conduct site audits
- Basic understanding of HR procedures and labour legislation
- Proficiency ...