Job Description
We are seeking an experienced Operations Manager to oversee the daily and strategic operations of a cleaning services business. This role involves supervising a large field team ensuring contract delivery maintaining service quality and managing client relationships.
Key Responsibilities
- Lead and manage supervisors drivers and cleaners across multiple locations
- Implement and monitor cleaning schedules and service contracts
- Handle client acquisition retention and complaint resolution
- Coordinate manpower planning recruitment and training
- Ensure health and safety standards are met on all job sites
- Manage inventory procurement and logistics of cleaning supplies
- Monitor operational costs and suggest efficiency improvements
- Generate performance and compliance reports for management
Requirements
- 5 7 years of experience in cleaning/facilities management (U...